You don't need a costume
to be great at work.

I've spent over 15 years building and leading People teams, most recently as VP of People at Wistia, a bootstrapped, profitable video SaaS company, and then at Propel, a mission-driven and profitable company helping people navigate the social safety net.

At Wistia, I grew the team from 80 people to 200+ through a pandemic, while increasing diversity, raising the talent bar, and keeping engagement strong. At Propel, I helped rebuild communication, alignment, and trust after some tough sprints and a restructuring that set our team and culture back.

I did all of it as myself. People read me as quiet at first. In reality, I was observing and listening to deeply understand the core challenges. It helped me build trust and connections others couldn't. I also probably came off a little weird, if I'm honest. I've always been open with praise for people across the company. That's not super common coming from a gruff Bostonian in the tech world. I pair that with being direct and capable of managing the hardest challenges businesses have to deal with.

Here's the thing I'm proudest of. It's rare for both the exec level and the overall team to appreciate and trust the same person in HR. At every company I've worked for, I've had to run layoffs and fire people. I've made mistakes at every one too. And at every one, people at all levels still went out of their way to tell me what working together meant to them. When I left my last company, my former CEO told me I'd changed his views on empathetic management, and my inbox filled with people saying some version of the same thing: working with you changed what I believe a leader can be.

That's the work now. For two decades I unofficially coached the leaders around me: managers navigating their first hard conversation, directors fighting for a promotion, executives trying not to lose themselves in the job. Full Heart Leadership makes it official. My journey wasn't always easy, so I'm really excited to be of service to others.